Remove and reinsert the remote’s batteries. Having trouble with your remote? Unplug your Fire TV device from the power cord or adaptor, then plug it back in. Some Wi-Fi issues may be improved by connecting the included H DM I extender.Do not place your wireless router or Fire TV Stick in a cabinet, as it may impact Wi-Fi signal strength.Restarting your router and modem will solve most Wi-Fi network issues.
If you need help finding your Wi-Fi password, go to Ensure your internet is working properly. If you see a lock icon, your Wi-Fi network requires a password, so make sure you have it available. For best Wi-Fi performance, use the 5 GHz band on your wireless router if available. If required, enter your network password using the on-screen keyboard. If your network is hidden, select the Join Other Network tile from the list. Note: if your Wi-Fi network is password protected, have your Wi-Fi network password handy to connect your Fire TV Stick to the internet. Select the application that's moving too slow.Using your Alexa Voice Remote, follow the on-screen instructions to choose your language, select your Wi-Fi network and register your device. Click the Settings gear on the home screen. 
If you have a Fire TV Stick app that is just not working right? You can try clearing out its digital cobwebs by erasing the cache and (then) data.Ĭache clearing is the safer of the two steps, as erasing data will require you to re-log in. How to clear the Fire TV Stick's cache to make it run faster Follow the prompts to update your Fire TV Stick.
Open Settings at the top of the home screen. The new interface is a bit slicker, but is still full of ways to maximize your Prime membership, if you have one. If your device hasn't updated yet, it's easy to get it there in 5 easy steps, listed below. In late 2020 and early 2021, Amazon began rolling out a new interface for the Fire TV Sticks and Cube.
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